Tahun : 2017 Pengarang : Evangelos Grigoroudis Penerbit : Springer International Publishing Switzerland Ket : Business process modeling allows the description of both core and supportive
business processes. Core business processes are considered processes which provide significant added value to the business operation. Such added value could be
achieved by cost reduction and/or performance enhancement (Jime´nez et al. 2009).
Business process modeling is used mostly for business process improvement (BPI)
and business process reengineering (BPR). Business process modeling, information
technologies and operational research are connected in the context of BPR, in order
to achieve operations analysis and improvement (Emiris et al. 2001). In BPI and
BPR projects, a series of methodological steps are followed, which are similar to
those defined by operational research methodologies. Operational research (OR) is
a discipline that deals with the application of advanced analytical methods to help
the stakeholders make better decisions (Lancaster and Management 2013). Main
topics of operational research approaches may include scheduling, production
planning, forecasting, supply chain design, facilities allocation, and so on
(INFORMS.org 2015). Ketegori : OPERATIONAL RESEARCH